Terms of Service

Last updated: July 14, 2026

These Terms of Service govern access to the LOVEUNWIND website and the purchase or use of products and services offered by LOVEUNWIND. By using the website or placing an order, you agree to these Terms and the policies incorporated by reference.

1. Adult Eligibility

You must be at least 18 years old or the legal age of majority in your location, whichever is higher, and legally capable of entering into a contract. You are responsible for ensuring that purchase, possession, import, and use of products are lawful where you live.

2. Product Use and Safety

Products must be used only as intended and according to included instructions, warnings, material guidance, cleaning directions, and applicable law. Stop use if irritation, pain, damage, or an unexpected reaction occurs. Keep products away from children and any person unable to use them safely.

Website content is for general informational purposes and is not medical, diagnostic, therapeutic, or professional advice. Consult an appropriate healthcare professional about medical conditions, pregnancy, allergies, medications, implants, injuries, or other safety concerns.

3. Accounts and Information

You agree to provide accurate, current, and complete information and to protect your login credentials. You are responsible for activity under your account unless applicable law provides otherwise. Notify us promptly of suspected unauthorized access.

4. Orders and Contract Formation

An order is an offer to purchase. We may accept, decline, limit, or cancel an order because of availability, pricing or description errors, payment issues, shipping restrictions, suspected fraud, resale activity, or other legitimate reasons. A contract is formed only when we send an acceptance or dispatch confirmation, subject to applicable law.

If we cancel after payment has been captured, we will issue the appropriate refund.

5. Prices, Promotions, and Payments

Prices, availability, product descriptions, and promotions may change without notice. Taxes, shipping, duties, and fees are shown where applicable. Promotional offers may have separate conditions and cannot be combined unless stated.

You authorize us and our payment providers to charge the selected payment method for the order total and any clearly disclosed charges. The statement descriptor may appear as The billing descriptor shown at checkout or on your order confirmation.

6. Shipping, Returns, and Refunds

Shipping & Delivery, Returns & Exchanges, and Refund policies form part of these Terms. Hygiene restrictions apply to opened intimate products. Review those policies before opening seals or packaging.

7. Website Content and Intellectual Property

The website, brand elements, text, designs, graphics, software, photographs, videos, and other content are owned by or licensed to us and protected by intellectual-property laws. You receive a limited, personal, non-transferable right to use the website for lawful shopping. No content may be copied, scraped, republished, sold, or commercially exploited without permission.

8. Reviews and User Content

If you submit a review, image, comment, or other content, you confirm that it is accurate, based on genuine experience, lawful, and does not violate another person’s rights. You grant us a non-exclusive, worldwide, royalty-free license to host, reproduce, format, and display the content for operating and promoting the services. We may moderate or remove content that violates these Terms.

9. Prohibited Conduct

You may not misuse the website, interfere with security, introduce malicious code, scrape data without permission, impersonate another person, make fraudulent purchases, infringe rights, submit unlawful content, or use products or services for an illegal purpose.

10. Third-Party Services

Payment processors, carriers, social platforms, embedded tools, and linked websites may be governed by separate terms. We are not responsible for third-party services outside our control, except to the extent required by law.

11. Disclaimers

To the maximum extent permitted by law, the website and services are provided on an “as available” basis. We do not guarantee uninterrupted access, error-free content, universal product suitability, or delivery by an estimated date. Nothing in these Terms excludes warranties or consumer rights that cannot lawfully be excluded.

12. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, punitive, or consequential loss arising from use of the website or products. Our aggregate liability relating to a purchase will not exceed the amount paid for the product giving rise to the claim, except where a higher or different liability is required by law.

13. Indemnity

To the extent permitted by law, you agree to indemnify us against third-party claims resulting from your unlawful misuse of the website, violation of these Terms, or infringement of another person’s rights.

14. Governing Law and Disputes

These Terms are governed by the laws applicable where our business is registered, without regard to conflict-of-law principles. Mandatory consumer protections and jurisdiction rules in your place of residence remain unaffected. Before commencing formal proceedings, the parties should attempt in good faith to resolve the matter through Customer Care.

15. Severability, Waiver, and Entire Agreement

If a provision is unenforceable, the remaining provisions continue in effect. Failure to enforce a provision is not a waiver. These Terms and incorporated policies constitute the agreement relating to the services unless additional written terms apply.

16. Changes

We may update these Terms for legal, security, operational, or service changes. The version posted when an order is accepted generally applies to that order, unless applicable law requires otherwise.

17. Contact

Email: support@loveunwind.com
Business: LOVEUNWIND
Address: Add your registered business address before launch.